1. What brand chips do you use, original or not?
Original Samsung5630 and CREE chips , Epistar chips. Light lost(
brightness reduce) less than 5% after lamps work 1000hours.
2. Do you have the exclusive agency or distributors in NZ?
Yes, we have an office in Wellington NZ, you can get samples from
our office if you need urgently.
3. Can you do OEM?
Yes, of course, we can supply what you want absolutely. Do you have
products need do OEM?
4. What's the CRI of your products?
European standards: above 80, our CRI is 83, if you need much
higher, we also can supply you.
5. Is it dimmable?
Yes, all of our products not only can trailing edge dimming but
also can leading edge dimming, range from 0-100%.
6. What your power factor?
Our PF>0.9, we can supply above 95% if you need
7. What's your after-sales services and warranty?
Good question, we'll offer the replacement if any quality problems
happened in 3 years. What you can do is to send us a picture of
faulty lamps. We'll undertake all cost. You can be assured that
product quality and customer satisfaction is our main aim.
8. How about the payment terms?
We usually accept T/T 100% at the order if cost less than
10,000USD. if more than $10,000, T/T30% before production, the rest
paid before shipping.
8. How about packing?
Neutral color box and blister, According to your layout to do it,
or we can make design for your company according to your
requirement, you just need send us information what you want, cost
of design is free for you. inner box firstly, secondly middle box
and then outside carton.